How DANA and QRIS Data Is Used
Our Privacy Policy covers the details needed to create and protect your account, confirm your phone before access, respond to support requests and match wallet records with the correct account. When you use DANA, OVO, GoPay or QRIS, we may receive transaction references, status details and
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timestamps rather than unrestricted access to your wallet balance. Bank transfer and virtual account records can also be used to check whether a payment belongs to you. We use these records for account access, payment status checks, fraud detection and legal duties where local law permits.
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We do not ask you to send a wallet PIN or one-time security code through a support conversation. Access and processing may depend on local law, and the current policy remains available through the privacy link connected to your account area.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.